--- title: "New Client Consultation in Cardiff | Timba" description: "Book a New Client Consultation at Timba, Cardiff. A short discovery meeting to discuss goals and plan the right next step." canonical: "https://www.timbahair.com/services/new-client-consultation" --- ![Hair stylist applying foil highlights to seated client's hair in a salon](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fceri-colour-expert-timba.jpeg%3Fprefix%3Dtenants%252F6a63441344848e6394b4cfb5%26v%3D1788530796855&w=3840&q=75&dpl=dpl_G3HMrpiZhwUsMjfKEQ55jBoi46nz)![](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fceri-colour-expert-timba.jpeg%3Fprefix%3Dtenants%252F6a63441344848e6394b4cfb5%26v%3D1788530796855&w=3840&q=75&dpl=dpl_G3HMrpiZhwUsMjfKEQ55jBoi46nz) Consultation # New Client Consultation From 15 mins [Book Online](https://book.thesalon.app/salons/5d037f92-0091-4453-941b-88ca6bf28bb5/book?service=3464652e20d97b4debabeb44) A New Client Consultation is a short, focused meeting for anyone considering Timba for the first time. Rather than a finished service, it's a chance to talk through your goals, history, and expectations so the team can recommend the right path forward. ## What to Expect The consultation is structured but relaxed, typically running from 15 minutes. It usually includes: - A brief introduction and chance to explain what you're looking for - Questions about your goals, previous experience, and any relevant history - An assessment of what would suit you best - A discussion of the options available - Agreement on next steps, whether that's booking a service or a follow-up appointment Some consultations may touch on **ongoing care**, such as maintenance or return visits, if that's relevant to what you're exploring. ## Who It Suits This service is aimed at **new clients** who aren't yet sure which service is right for them, or who want to talk things through before committing. It's also useful if you have specific goals or references in mind and want expert input before proceeding. - First-time visitors to Timba - Anyone weighing up different options - Clients with particular preferences who want guidance ## Getting the Most From Your Consultation A little preparation goes a long way. Consider: - Being ready to describe your goals and any constraints clearly - Bringing reference images or examples of what you like, if relevant - Thinking through any past experiences that might shape the recommendation You may meet with one of Timba's stylists, such as **Katie Williams**, **Lucy Osborne**, **Emma Stokes**, or **Hannah James**, or colour specialist **Ceri O'Brien**, depending on what you're hoping to explore. Creative Director **Geraint Osborne** and stylist **Chloe Phillips** are also part of the team you might encounter. ## What Happens Next The consultation itself doesn't deliver a finished result. Instead, expect: - A clear recommendation based on your discussion - A rough idea of scope or budget, where applicable - A summary to confirm everything discussed was understood correctly - An agreed next step, such as booking your chosen service [Book Online](https://book.thesalon.app/salons/5d037f92-0091-4453-941b-88ca6bf28bb5/book?service=3464652e20d97b4debabeb44) ## Frequently Asked Questions How long does a New Client Consultation take? It typically runs from around 15 minutes, though this can vary depending on what you'd like to discuss. Is the consultation the same as the actual service? No. The consultation is a discovery meeting to understand your needs and recommend a suitable service or plan, rather than the service itself. Do I need to prepare anything beforehand? It helps to think about your goals, any relevant history, and to bring reference images or examples if you have something specific in mind. Will I get a price during the consultation? You may receive a rough estimate or ballpark figure, but an exact price is usually only confirmed once your full needs are understood. What happens after the consultation? You'll typically leave with a recommendation, a summary of what was discussed, and an agreed next step, such as booking a service. Who will I meet with during my consultation? Depending on your needs, you may be seen by one of Timba's stylists or colour specialists as part of the team in Cardiff. Is this consultation only for brand new clients? It's designed primarily for new clients, though it can also suit anyone wanting to discuss a new goal or service before booking. Will aftercare be discussed? If relevant to the service you're exploring, the consultation may touch on ongoing maintenance or aftercare expectations. [Book Online](https://book.thesalon.app/salons/5d037f92-0091-4453-941b-88ca6bf28bb5/book?service=3464652e20d97b4debabeb44) ## Available Team Members These team members perform this service - ![Smiling stylist trims wet, shoulder-length hair with comb and scissors in a salon](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fozyy-creative-director-timba-96x113.jpg%3Fprefix%3Dtenants%252F6a63441344848e6394b4cfb5%26v%3D1788530799871&w=96&q=75&dpl=dpl_G3HMrpiZhwUsMjfKEQ55jBoi46nz) Geraint Osborne Creative Director [View](/team-members/geraint-osborne) - ![Hair stylist applying foil highlights to seated client's hair in a salon](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fceri-colour-expert-timba-96x125.jpg%3Fprefix%3Dtenants%252F6a63441344848e6394b4cfb5%26v%3D1788530796855&w=96&q=75&dpl=dpl_G3HMrpiZhwUsMjfKEQ55jBoi46nz) Ceri O'Brien Colour Expert [View](/team-members/ceri-obrien) - ![Busy salon with stylists cutting two clients' hair at wooden-framed mirror stations](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Ftimba-salon-128x116.jpg%3Fprefix%3Dtenants%252F6a63441344848e6394b4cfb5%26v%3D1788530798206&w=128&q=75&dpl=dpl_G3HMrpiZhwUsMjfKEQ55jBoi46nz) Lucy Osborne Senior Stylist [View](/team-members/lucy-osborne) - ![Blonde stylist wearing glasses trims a seated client's wet hair with scissors in a salon](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Femma-senior-stylist-timba2-96x128.jpg%3Fprefix%3Dtenants%252F6a63441344848e6394b4cfb5%26v%3D1788530798963&w=96&q=75&dpl=dpl_G3HMrpiZhwUsMjfKEQ55jBoi46nz) Emma Stokes Senior Stylist [View](/team-members/emma-stokes) - ![Smiling hairstylist combs a seated client's wet hair in a modern salon](/_next/image?url=%2Fapi%2Fmedia%2Ffile%2Fchloe-stylist-timba-96x128.jpg%3Fprefix%3Dtenants%252F6a63441344848e6394b4cfb5%26v%3D1788530794933&w=96&q=75&dpl=dpl_G3HMrpiZhwUsMjfKEQ55jBoi46nz) Chloe Phillips Stylist [View](/team-members/chloe-phillips)